Interim & fractional executive leadership
Senior leadership for the moments that matter
When a key client relationship, a critical programme, a contract or a transaction is at risk, we put an experienced executive in charge, full-time or fractional, until it is back on track.
- Senior executives only
- Hands-on leaders, not junior consultants
- Full-time or fractional
- The commitment your situation needs
- Built for handover
- Results that last after we leave
What we do
Five situations where we make the difference
We focus on a small number of high-stakes situations, and we are very good at them. If one of these sounds familiar, we should talk.
Client Relationship Recovery
When a key client relationship is on the line
Restore trust when a strategic client relationship is at risk.
- Escalations reach executive or board level on a regular basis
- The client is threatening to exit, re-tender or withhold payments
- Service credits, penalties or disputes are piling up
Troubled Project & Programme Recovery
When a critical programme is drifting off course
Get failing projects and programmes back on track.
- Milestones keep moving and the end date is no longer credible
- Costs are overrunning without a clear view of the final bill
- Reporting is "green on the outside, red on the inside"
Troubled Contracts & Renegotiation
When a contract no longer reflects reality
Renegotiate contracts that no longer work for either party.
- The contract no longer matches what is actually being delivered
- Margins are eroding or costs are far above the business case
- Change requests and claims have turned into disputes
Restructuring, M&A & Divestitures
When the organisation itself is changing shape
Interim executives for restructuring, integration and carve-outs.
- A deal is signed and someone needs to own integration or separation
- A carve-out depends on transitional service agreements (TSAs)
- A restructuring plan exists, but execution is stalling
Fractional Leadership for Startups & Scale-ups
When your company is growing faster than its leadership
Senior leadership for growing companies, part-time.
- Founders are stretched and decisions are bottlenecked
- Growth is outpacing processes, delivery and controls
- Enterprise clients demand maturity in delivery, security and contracts
How to engage us
The right level of leadership for your situation
Start with an independent diagnostic, bring in a full-time interim executive, or add a fractional leader to your team. Every engagement is led by a senior executive.
Rapid Diagnostic
An independent, fixed-scope assessment of your situation, with a clear recommendation and recovery plan.
- Commitment
- Fixed scope
- Duration
- Typically 2 to 3 weeks
- Pricing
- Fixed fee
Best for: When you need the facts before you decide what to do next.
Full-time Interim
A senior executive who joins your organisation full-time, with real authority, to lead through a critical period.
- Commitment
- Full-time, on site
- Duration
- Typically 3 to 12 months
- Pricing
- Day rate
Best for: Recoveries, restructurings, integrations and leadership gaps that need full attention.
Fractional
A senior executive who is part of your leadership team for one to three days a week, for as long as you need.
- Commitment
- 1 to 3 days per week
- Duration
- Ongoing, flexible
- Pricing
- Monthly retainer
Best for: Startups, scale-ups and teams that need senior experience without a full-time hire.
Our approach
From crisis to control, and back to you
Every recovery is different, but the path is not. We follow four disciplined steps, and we plan our exit from the very first day.
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01
Diagnose
We establish the facts quickly and independently: talking to all stakeholders, reviewing plans, contracts and numbers, and separating symptoms from root causes.
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02
Stabilise
We stop the bleeding. Clear governance, decision rights and communication restore control, and visible early actions rebuild confidence.
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03
Recover
We lead the execution of an agreed recovery plan hands-on, with measurable milestones and honest reporting to your leadership.
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04
Hand over
We plan our exit from day one. Knowledge, ownership and capability are transferred to your permanent team, so results last after we leave.
Why Heisenberg
Leadership, not just advice
Consultants deliver reports. We deliver leaders who take ownership, make decisions and stay accountable for the result, working inside your organisation, alongside your people.
More about us- Hands-on executives
- Seasoned leaders who have run businesses, programmes and client relationships themselves, and step in with real authority.
- Both sides of the table
- We have been the buyer and the supplier. That perspective lets us recover relationships and contracts that seem deadlocked.
- Independent and candid
- We have no stake in the past and no hidden agenda. You get an honest view of where you stand, even when it is uncomfortable.
- Focused on outcomes
- Clear objectives, measurable milestones and transparent reporting. We are measured by results, not by hours.
Who we work with
Built for organisations under pressure to deliver
Corporates and their boards
Facing a failing programme, a strategic client at risk, or a restructuring, merger, acquisition or divestiture that needs a leader to own it.
Restructuring, M&A & DivestituresService and technology providers
Delivering complex services, outsourcing or technology contracts, where a troubled account or contract threatens margin and reputation.
Client Relationship RecoveryStartups, scale-ups and their investors
Growing faster than the leadership team can carry, and needing senior experience without (yet) a full-time hire.
Fractional Leadership for Startups & Scale-upsFacing a situation that needs senior leadership, fast?
Tell us what is going on. A first conversation is confidential and without obligation, and you will speak directly with an experienced executive.